A 99.9% Server Uptime
The principal benefit of creating your own website hosting platform is that you don’t need to be worried about compatibility issues – you configure a particular set of software tools in such a manner so as to work with a specific set of hardware parts. The final outcome is something way more solid and dependable, as there are much less possible chances of failure. We’ve built our cloud hosting system using tried and trusted hardware elements as well as a seriously tweaked version of Security–Enhanced Linux so as to set up an absolutely secure environment for your sites.
That is the reason why, with each of our website hosting plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
To be able to provide an enterprise–level web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve set up our very own custom internal network in order to ensure an extremely fast connection speed with the outside world.
And thanks to this, no matter which data center facilities you opt for: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your cash at risk, you can’t feel really secure. That’s why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel content with our hosting service or in case you need to get an even more powerful hosting solution, such as a VPS servers or a dedicated servers – we will give you your money back in full, without any obscure fees or repayment taxes.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a response, you’re aware of how aggravating this can be, particularly if your site is at stake. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be here for you and they will answer you within an hour. And the best part is that their average support ticket response time is just twenty minutes!