There are lots of website hosting providers available, but many of them are resellers who have limited resources, particularly in terms of support. A way to distinguish them is the option to contact the company by phone. The type of support that you can receive through this channel of communication varies depending on the provider - some provide experienced phone support, many others offer common and customer support only since some issues are more time-consuming and it is much easier to be resolved with a support ticket, particularly when the situation needs to be escalated. Still, it's good to know that you can always get in touch with your web hosting supplier as there are tons of small issues which can be managed without difficulty and timely with a phone call, not mentioning that you'll be able to get more information about the services before you become a client.

Phone Support in Website Hosting

Because we have live telephone support 14 hrs per day, you will be able to call us and speak with one of our customer support agents to get more information about all of the website hosting that we supply and make sure that our servers match the system requirements for your websites prior to purchasing anything. For your benefit, we have phone numbers on three different continents so you will be able to call the one closer to you - in the United States of America, the United Kingdom or Australia. In case you are already an existing customer, you can call us about general and billing issues, and even about some technical matters. If the situation is strictly technical or it needs more time to handle, you'll have to go through our ticketing system, which will allow both you and our tech support team to keep track of the details given by each side.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours per day as a part of the support services for each semi-dedicated server package that we supply. As some issues are more complex and time-consuming, you'll need to open a support ticket if you experience such an issue, still for all the billing, general or minor technical issues you can always phone us and we'll assist you without delay so as to save you the time you will have to spend on opening a ticket. Even if you don't have an account yet, you are able to find out whether you can host your sites on our high-tech cloud platform or you are able to receive any other general information about our semi-dedicated solutions. We now have local numbers in the United States, the UK and Australia as well as a worldwide number, so you'll be able to call the one which is closer to your region.